Delivery
Martley Electronics ship products all around the world.
Shipping costs can be viewed without going to the checkout by clicking on the button marked 'Shipping Rates' located below the 'Add to Cart' button on the product page.
If you are outside of the UK mainland then the shipping cost will be calculated at the checkout.
Products are usually shipped the same day if ordered before 2.30pm, however, during busy periods, stock may be short and the item will be shipped as soon as new stock arrives.
Most products are in stock and if ordered before 2.30pm, shipped the same day. Please note that this does not mean guaranteed next day delivery. However, this option is available at the checkout, please make sure you leave accurate contact details for us to contact you in the event of not being able to comply with next day delivery.
If you have a particular requirement with regard to shipping or delivery that is not covered by the options at the checkout, please call the order line 01905 621313 between 9am - 5.30pm weekdays or contact us via email.
Delivery Zones
Scottish Highlands includes postcodes: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50.
Scottish Islands includes postcodes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
Delivery Timeframes
You can typically expect a First Class delivery to arrive within 2-5 days of posting and the vast majority of deliveries do arrive well within this timeframe, however, it can sometimes take longer. If your item does not arrive, please be patient. We will not consider a First Class parcel lost until 14 days have passed. This does not happen very often and if an item does not arrive promptly, it is still very likely that it will arrive within the 14 days.
If an item is delayed, we cannot take any action until 14 days have passed.
Items with a value of less than 30GBP weighing less than 2kg are dispatched via Royal Mail first class, although there is an option to select another carrier. Anything heavier than 2kg is sent via carrier on an overnight (not guaranteed) service. The checkout has an option to select next working day delivery.
Next Working Day - if this service is specified during the checkout process before 2pm, these products will be dispatched via RM Special Delivery or on a 'before 12' carrier. It may be worth calling if you require a Next Day and it is later than 2.30pm as we will try our best to get it to you.
Saturday Deliveries.
We can arrange for a Saturday delivery for certain products but there will be an additional charge, we can also arrange timed deliveries before 10.00, before 12.00 or afternoon deliveries - again there will be an additional charge made by the carrier.
Please note: Although we try very hard to deliver your product in the time stated we cannot be held responsible for any unforeseen delays or poor performance by RM or other carriers.
View Terms & Conditions
Tracking your order
You can track your order via the My Account section of the website.
Should you wish to purchase products from Martley Electronics, there are several secure payment options available to you.
Purchase online with credit or debit card.
Purchase online with Paypal.
Purchase with credit card via telephone.
Printable order form on website posted in with cheque or postal orders.
To purchase online, add item(s) to the basket by using the 'Add to cart' buttons next to the product descriptions.
To view the cart contents at any time click on the 'View cart' button in the top right hand corner of the screen, there is also a button to proceed to the checkout.
Should you not wish to pay online, then purchasing can still be carried out using the 'Order form'.
This offers:
purchase with credit card via fax
puchase with cheque via post
View our Returns Policy